Talk to a planner

If you’re unsure about dates, accessibility notes, or what to expect, send a message. We’ll help you plan the right way—without rushing you.

Availability questions

Not sure which date works? Share a couple of options and your party size.

Accessibility & comfort

Tell us what your group needs. We’ll explain the practical details and plan the safest option.

Pre-arrival logistics

Meeting points, timing, and what to bring—ask anything we should clarify.
Back to requesting availability

Quick answers

A few things people ask before they submit.

Do you offer alternatives if the date isn’t available?

Yes—share a couple of date options and we’ll suggest the closest matches based on availability.

Can I include special requests for my group?

Absolutely. Use the message field in your request to include timing preferences and any notes for comfort or accessibility.

What happens after I submit my request?

We confirm next steps and reply with the details you need to prepare. If anything needs clarification, we’ll ask.

Tip: Add accessibility or scheduling notes early to speed up the confirmation process.